Privacy Policy

PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you shop on our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Additionally, when you browse our site, we automatically collect your computer’s IP address, which provides us with additional information about your browser and operating system.

Regarding email marketing (if applicable): With your consent, we may send you emails about our store, new products and other updates.

ARTICLE 2 – CONSENT

How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a product, we imply that you consent to our collecting it and using it for those specific purposes only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you for your expressed consent, or provide you with an opportunity to say no.

How to withdraw your consent?
If you change your mind after you have given your consent and no longer wish us to use or disclose your information, you may notify us by contacting us at the following address: support@esprit-papillon.com .

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services. Your data is stored on Shopify's databases and storage, behind a secure firewall.

Payment :
If you complete your purchase through a direct payment gateway, Shopify stores your credit card information, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). This information is retained only as long as is necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council in conjunction with brands like Visa, MasterCard, American Express, and Discover. These requirements help ensure the secure handling of credit card information by our store and its service providers.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. However, certain third parties, such as payment gateways, have their own privacy policies governing the information we provide to them for your transactions. We encourage you to read their privacy policies to understand how your personal information will be handled.

Please be aware that some of these providers may be located in or have facilities that are located a different jurisdiction than either you or us. For example, if you engage in a transaction with a payment gateway located in the United States, then your information may become subject to United States legislation, including the Patriot Act.

Once you leave our site or are redirected to a third-party site, you are no longer subject to our Privacy Policy or Terms of Service.

Links:
By clicking on certain links on our site, you may be directed to other sites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent the loss, misuse, unauthorized access, disclosure, alteration, or inappropriate destruction of your information.

If you provide us with your credit card information, the information is encrypted using SSL technology and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted standards.

COOKIES:
Here is a list of cookies that we use. We list them here so you can choose whether you want to allow them or not:

_session_id: unique sessional identifier, allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit: no data held, persists for 30 minutes from the last visit. Used for our website provider's internal stats tracking.
_shopify_uniq: No data held, expires midnight (relative to the visitor) of the next day. Calculates the number of visits to a store by a unique customer.
cart: unique identifier, persistent for 2 weeks, stores information about your shopping cart.
_secure_session_id : unique session identifier.
storefront_digest: unique identifier, used to determine if the visitor has access to the store when it is password protected.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you give us your consent to allow any of your minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Please review it periodically. Any changes will take effect immediately upon posting on our website. If we make any significant changes, we will notify you here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to provide products to you.

QUESTIONS AND CONTACT DETAILS

To access, correct, amend or delete your personal information, or to obtain more information, contact our Privacy Compliance Officer at: support@esprit-papillon.com .